Skip to main content

This is a new service – your feedback will help us to improve it.

Contact the Create Fares Data Service team

Feedback and support

If you are experiencing technical issues, or if you have any suggestions, comments or criticisms, please contact the Create Fares Data team through one of the channels below.

The Help Desk is available Monday to Friday, 9am to 5pm (excluding Bank Holidays in England and Wales, and the 24th of December).

The Help Desk can be contacted by telephone or email as follows.

Telephone: 0800 028 0930

Related services

If your query relates to the use of the Bus Open Data Service go here to view their contact details


To help improve the Create Fares Data service, send us your feedback here

Create Fares Data Service

The Create Fares Data Service enables local bus operators in England to generate higher quality fares information in an open data format

Help documents