Contact the Create Fares Data Service team
Feedback and support
If you are experiencing technical issues, or if you have any suggestions, comments or criticisms, please contact the Create Fares Data team through one of the channels below.
The Help Desk is available Monday to Friday, 9am to 5pm (excluding Bank Holidays in England and Wales, and the 24th of December).
The Help Desk can be contacted by telephone or email as follows.
Telephone: 0800 028 0930
Email: bodshelpdesk@kpmg.co.uk
Related services
https://www.bus-data.dft.gov.uk/contact/
The Bus Open Data Service deals with queries relating to the use of Bus Open Data.
Feedback
To help improve the Create Fares Data service, send us your feedback
Create Fares Data Service
The Create Fares Data Service enables local bus operators in England to generate higher quality fares information in an open data format
Help documents
Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email bodshelpdesk@kpmg.co.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.